Amazon itself has been creating 5,000 new WorkSpaces per week for its employees in past months. Now, employees can use WorkSpaces to access all the necessary internal applications on their first day of work while they wait for a laptop to be shipped to them. In normal times, employees would simply get a pre-setup work laptop on their first day. WorkSpaces has also seen "significant growth" during the pandemic - including by Amazon itself - to onboard employees remotely during the pandemic, Kelly said. Slack will undoubtedly help that business a lot." WorkSpaces help customers work from home "When I think of the Chime business, I think of it as both the meetings and applications experience as well as the underlying SDK elements. "I think it's going to help our business," he said. The recent Slack partnership also puts AWS in a "great position" for more customers to use Chime, Kelly believes. "While we've been seeing growth with Chime, where we've seen most acceleration is use of the Chime SDK," Kelly said.įor example, healthcare company CareMonitor used it to build an application that allows patients to log health information like their blood pressure and communicate with caregivers, while fitness company Mindbody used it to build an app for personal trainers to run online classes.
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As one analyst recently put it to Business Insider: "I cannot recall attending a Chime meeting that wasn't related to or hosted by Amazon."ĪWS has seen more growth in Chime's software development kit, which allows developers to build apps using Chime's features, than with the video tools on their own. Google Meet ( 100 million daily meeting participants). While AWS declined to provide usage numbers for Amazon Chime, it's almost certainly less widely used than its major videoconferencing rivals like Zoom ( 300 million daily meeting participants), Microsoft Teams ( with 75 million daily active users), and The Slack partnership will "undoubtedly help" Amazon Chime Kelly declined to share growth numbers for Chime, Connect, or Workspaces.
Slack in early June where Slack will use Chime's voice and video abilities, while Amazon employees start using Slack. "I think we have a strong position."Ĭhime, too, just signed on a big customer: AWS announced a partnership with messaging company "We've seen a tremendous amount of growth in these businesses with all our customers," Kelly said, adding that Amazon is a "core part" of the work-from-home movement.
Kelly says that two AWS apps have flourished in the past few months: Connect and WorkSpaces.Ĭonnect allows employees to set up a call center for support and customer service, while WorkSpaces helps employees easily set up a desktop when working remotely. Zoom, Microsoft, and Google have seen a flood of new users for their chat and videoconferencing apps during the coronavirus pandemic, Amazon's Chime seems to have missed out on skyrocketing growth.īut that doesn't mean that Amazon has missed out on the remote work boom in general, says Eron Kelly, general manager of compute infrastructure and applications at Amazon Web Services. Visit Business Insider's homepage for more stories.
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